Air Travel Organiser's Licence

The License is issued by the CAA to tour operators who meet certain financial requirements including putting up a 'bond'. If the tour operator fails, the bond money is used to enable clients abroad to complete their holidays and return home, and to compensate those who still have to go on holiday, but have paid some or all the cost in advance.

The Association of British Travel Agents

This is a trade body for travel agents and tour operators. It has both a 'commercial role' to promote the interests of its members and a 'regulatory' role. ABTA members have to operate to Codes of Conduct produced by the organisation, they are bonded so that client's money is protected in the event of failure and in the event of an unresolved dispute between a passenger and an ABTA member there is an arbitration service available which can be used as an alternative to legal action.

Please click on the ABTA logo to be taken to the ABTA site where you will find more information.

International Air Transport Association

The trade body representing most major airlines. Travel agents displaying the IATA logo have met certain financial and professional criteria. These criteria do not extend to matters of a customer service nature, nor does it offer financial protection to passengers.

The Pacific Asia Travel Association

The Pacific Asia Travel Association is a not-for-profit travel trade association serving government tourist offices, airlines, hotels and other travel-related companies throughout the Pacific Asia region. PATA's mission is to enhance the growth, value and quality of Pacific Asia travel and tourism for the benefit of its membership. PATA has long been an advocate of balancing growth with responsible conservation measures.